Frequently Asked Questions

Everything you need to know about shopping with Rang Ja

What is the typical delivery timeframe for domestic orders?

For domestic orders within Pakistan, delivery typically takes 3 to 5 business days. During sale periods, processing may take up to 7 business days.

Do you offer international shipping?

Yes, Rang Ja ships worldwide. International shipping costs and delivery times vary based on the destination and the weight of the parcel.

What is your return and exchange policy?

You can exchange any unused item within 14 days of purchase, provided the original tags are intact. Please note that sale items are not eligible for return or exchange unless they are defective.

How can I track my order status?

Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your shipment.

What payment methods do you accept?

We accept Cash on Delivery (COD) for domestic orders, as well as Visa, Mastercard, and various digital wallets for both local and international transactions.

How do I ensure I pick the right size?

Each product page features a detailed size chart. We recommend measuring a similar garment you own and comparing it to our measurements to find your perfect fit.