Returns & Exchanges

At Rang Ja, we strive to ensure your satisfaction with every vibrant piece you purchase; however, if you are not completely happy, we offer a seamless 14-day return and exchange policy for all unworn items with original tags.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or WhatsApp within 14 days of delivery, providing your order number and the reason for the return.

• 2.
  Quality Inspection

  Pack the items securely in their original packaging and ensure all tags are intact for our team to verify the condition upon arrival.

• 3.
  Shipping the Product

  Dispatch the parcel back to our central warehouse through a traceable courier service and share the tracking details with our support representative.

• 4.
  Refund or Exchange

  Once the quality check is complete, we will issue a store credit voucher or process your exchange request within 7-10 working days.